
CASE 4
SPvolt Three-Layer Electroplated Terminal Process Empowers European Charging Equipment Manufacturer Case
Customer Background
A medium-sized German charging equipment manufacturer specializes in home electric vehicle charging solutions. Due to the use of conventional single-layer silver-plated terminals in their products, frequent contact 不良 issues caused by oxidation occurred, resulting in a customer complaint rate of 15%, seriously affecting brand reputation and market competitiveness.

Solutions
Revolutionary Upgrade of Conductive Terminal Process
Adopted a three-layer electroplating technology:
2μm Red Copper Base Layer: Improves the electrical conductivity of the terminal substrate and enhances the bonding strength with the silver layer.
3μm Nickel Intermediate Layer: Isolates copper from air contact to form an anti-oxidation barrier.
3-5μm Silver Top Layer: Reduces contact resistance to 1/3 of the industry average (only 1.2mΩ), ensuring efficient and stable current transmission.
Compared to traditional single-layer silver plating, the three-layer structure increases terminal corrosion resistance by 5 times and extends service life by 3 times.
Full-Process Quality Verification System
Laboratory Testing:
Salt Spray Test: No corrosion after 72 consecutive hours (industry standard: 24 hours).
Plug-in and Pull-out Test: Contact resistance increase <5% after 10,000 cycles (industry average: 15%).
Production Control:
Randomly sample 10% of each batch for X-ray plating thickness inspection to ensure precise process parameters.
Customized Technical Adaptation Plan
Provided terminal upgrade services for the customer’s existing product line:
Compatibility Design: Fits the customer’s existing connector molds without large-scale equipment replacement.
Cost Optimization: Through process improvements, controlled three-layer electroplating costs at 1.5 times that of single-layer silver plating, with only an 8% increase in the customer’s end product price.


Cooperation Achievements
Enhanced Product Performance:
The failure rate of the upgraded charging connectors dropped from 15% to 2%, reducing customer complaints by 87%.
Third-party testing shows a product lifespan of 6 years (industry average: 3 years), compliant with EU RoHS and CE certifications.
Positive Market Feedback:
The customer stood out in the German market with differentiated technology, achieving a 40% increase in orders within 6 months.
End-consumer surveys indicate that “durability” is the most recognized product feature (mentioned by 63%).
Deepened Technical Collaboration:
The customer incorporated the three-layer electroplating process into their product white paper and established long-term technical cooperation with our company to jointly develop next-generation charging connector solutions.
Data Source Notes:
Salt spray and plug-in/pull-out test data are based on TÜV SÜD laboratory report (No. TÜV-2024-CE-0876).
Cost and price comparisons were jointly verified by both parties’ financial departments.
Market growth data provided by the customer has been anonymized.

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Case 4

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